BIH specialises in the design, supply, installation and optimisation of Direct Fired Process Heaters, Reformers, Crackers, Heat Recovery Steam Generators, Heat Recovery Systems and Waste Heat Recovery Units.
To support the Company’s strategic direction and its published Mission Statement the CEO and Senior Management have established Quality Objectives.
The Company’s quality objectives are to:
1. QUALITY Maintain the highest levels of quality on all aspects of contract execution and to exceed customer expectations.
2. COST Deliver projects within agreed budgets through the effective monitoring and management of these cost throughout the duration of the project.
3. DELIVERY Deliver projects in line with agreed milestones by utilising effective planning and control mechanisms.
The Company’s Senior Management places emphasis on expert Product Design and Project Engineering and operates a documented Quality Management system, based on BS EN ISO 9001 and DD CEN ISO/ TS29001, in order to :-
The Quality Policy is fully supported and practised by the management and employees at all levels.
The CEO has appointed a Quality Manager who has the responsibility and authority to implement and monitor the Quality System by whatever means they may deem necessary within the basic Company guidelines and policy.
The Quality Assurance Policy and Quality Management system is endorsed by Senior Management and authorised.
How we collect personal information
We will collect and store your personal information when you physically or electronically give or send it to us, interact with our website or visit our premises. We collect personal information in writing, by telephone, by email, by audio, by video media, by online forms and by website analytics.
BIH collects personal information directly from the individual to whom it relates, except where that individual has consented to BIH collecting the personal information from a third party or the law otherwise permits BIH to do so.
What personal information do we hold about you
Personal information means any information relating to a person that enables them to be identified either directly or indirectly. Personal information that we hold about you may include your:
How we use your information
We will use your personal data, and may share your personal data with other parties acting on our behalf, for one or more of the following purposes:
We do not sell or rent your personal information to others. If we wish to use your personal information for a purpose beyond that for which it was originally provided, we will ask for your consent or seek to rely on another valid legal ground to process your personal information in accordance with the applicable law. Staff and other parties acting on our behalf have a duty of confidentiality under our systems.
Information for marketing purposes
Where you have consented to us using your personal data for marketing purposes, we may use your information to conduct marketing and data analysis or to send you updates and news concerning BIH.
If at any time after you have consented to us using your information for marketing purposes you wish us to stop using your information for these purposes, please email us at firstname.lastname@example.org.
Grounds for processing
To process your data lawfully we need to rely on one or more valid legal grounds. The grounds we may rely upon include:
Disclosure of your personal information
There are circumstances where we may wish to disclose or are compelled to disclose your personal data to third parties. This will only take place in accordance with the applicable law and for the purposes listed above. These scenarios include disclosure:
International transfer of personal data
We may disclose your information to any person as required by law and specifically to any government agency if we believe in good faith that we must do so to comply with the law or that doing so is required to prevent, detect, investigate or remedy improper conduct potentially affecting BIH.
Retention of personal information
CCTV records are generally retained for 12 months. If you apply for a position with us and are unsuccessful, we generally destroy the application within 24 months of the closing date.
Confidentiality and security
BIH is committed to:
Your rights with regards to your personal information
Data protection law provides individuals with certain rights, including the right to: access, rectify, withdraw consent, erase, restrict, transport, and object to the processing of, their personal information. Individuals also have the right to lodge a complaint with the relevant information protection authority if they believe that their personal information is not being processed in accordance with the law. Further information about your rights is set out below:
Our website provides hyperlinks to websites owned and controlled by others. BIH is not responsible for the privacy practices of any website that it does not own or otherwise control.
Compliance with Privacy Laws
BIH complies with the data protection and privacy laws to which it is subject. You should satisfy yourself that you are familiar with those laws, including any exceptions which may apply under them. You should also be aware that privacy laws in various jurisdictions may change from time to time.
What is a cookie?
A cookie is a small text file downloaded onto your computer or mobile device when you access a website, including this website. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website’s owners and third parties.
Cookies allow a website to recognize your computer or mobile device. Cookies do not identify you as an individual, but do identify the computer or mobile device you use to access the internet and can therefore be used to collect information about your use of the internet. Cookies do not allow access to any information stored on your computer or mobile device.
What cookies are set by our website?
BIH uses Google Analytics session cookies to provide meaningful reports about site visitors. Google Analytics cookies do not collect personal information about website visitors. Cookies set via our website include those listed below:
|_utma||This Google Analytics cookie keeps track of the number of times a visitor has been to the site relevant to the cookie, when their first visit was, and when their last visit occurred.|
|_utmb||This Google Analytics cookie is used to create a timestamp of the exact moment in time when a visitor enters a site.|
|_utmc||This Google Analytics cookie is used to create a timestamp of the exact moment in time when a visitor leaves a site.|
|_utmz||This Google Analytics cookie keeps track of where the visitor came from, what search engine the visitor used, what link the visitor clicked on, what keyword the visitor used, and where they were in the world when the visitor accessed the website.|
|ISAWPLB||This session cookie keeps track of the current server client session and is purged when the visitor leaves the site. It is used to direct http traffic to the correct web server.|
Controlling and deleting cookies
When you accessed this website, cookies were sent to your web browser and stored on your computer or mobile device.
If you wish to restrict, remove or refuse to accept cookies, which are set by any website (including this website), you should do this through the browser settings for each browser you use to access the internet. The help function within your browser should tell you how to do so.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
Note, however, that in some cases, restricting, removing or refusing to accept cookies may reduce the functionality of, or prevent access to, this and other websites.
Susan Hoffman (BIH Data Protection Officer)
Boustead International Heaters Ltd
Europa House, Woodlands Court